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Welcome to Comberton Primary School

Early Help and Family Support

Early Help

‘Early Help means providing support as soon as a problem appears, to stop it from getting worse. This could be at any point in a child's life, from birth to the teenage years.’


At Comberton Primary School we recognise the challenges that families face in bringing up children. There may be times when you need extra help and support. If this is the case, please come and talk to us.


Early help is not about passing the issue on to an expert, but thinking about what is the best support we can offer. We can provide effective support by:


There is a lot of information and advice on the Advice, Care, Health and Support pages as well as detail of local services that can provide support for children, young people and families.

Family Support worker

Our family support worker and deputy DSL is: Miss Lauren Hasted



Telephone: 07423316132


Her role includes

  • Supporting individual and small groups of pupils.
  • Supporting parents and carers.
  • Liaising with outside agencies to support our families.



Who else should I contact?

The Designated Safeguarding Lead (DSL) and headteacher is: Mr Paul Freear


Telephone: 01562 754704


The deputy head, SENCo and deputy DSL is: Mrs Jenny Phillips


Telephone: 01562 754704



    Early Help Worcestershire

    What is early help and family support?


    The Early Help Partnership offers a range of support and intervention to children, young people, and families who are experiencing difficulties.


    The Family Hub:


    Wyre Forest, Early Help Family Support

    Team contact number: 01905 846210

    Team email address:

    Starting Well

    Starting Well Partnership in Worcestershire

    Worcestershire Health and Care NHS Trust, Action for Children, Barnardo’s and Redditch Borough Council are delighted to formally launch the new Starting Well Partnership.


    The partnership will enhance the support available to children, young people and families across the county, providing help during antenatal, post birth, and early years stages, and right throughout school life. Due to the current Coronavirus epidemic, the service will not be fully operational at this time, but will include Family Hubs in each of our local districts, and will offer family and parenting groups supporting all aspects of physical and mental well-being for children, young people and their families. We will also work really closely with schools and other community groups supporting young people and parents.


    The new offer includes a new Starting Well website which we are pleased to say is now live. It will be developed more over the coming months, but initially includes lots if information to support families during the current challenges as a result of Covid-19. There are also links to wider information on a range of issues, from infant feeding through to supporting a young person’s mental well-being.


    Community Safety

    North Worcestershire Community Safety Partnership deliver a range of community safety initiatives whilst work alongside partner agencies to achieve the vision of keeping North Worcestershire a safer place to live, work and visit. Offering help and advice on: Anti-Social Behaviour, Child Sexual Exploitation, Online Safety, Drug and Alcohol, Domestic Abuse, Nominated Neighbour Scheme, Hate Crime, Home Security and the Safe Place Scheme. Collaboration of: Safer Bromsgrove, Safer Redditch and Safer Wyre Forest.


    Telephone: 01562 732928

    The Front Door to Children’s Services


    If a member of staff, parent/carer or member of the public thinks a child or young person is at immediate risk of significant harm they should contact the Family Front Door (FFD):


    Staff are available Monday to Thursday from 9.00am to 5.00pm and Fridays from 9.00am to 4.30pm.

    • Telephone: 01905 822666 

    For assistance out of office hours (weekdays and all day at weekends and bank holidays):

    • Telephone: 01905 768020
    • or in an emergency always call 999.


    Worcestershire Safeguarding Children Partnership


    Health Visitors



    A local community network of trained volunteers and expert support helping families with young children through their challenging times.

    Homestart offers support for:

    • disability and illness
    • forces families
    • isolation
    • mental ill health and postnatal illness
    • money issues
    • twins, triplets and multiple children
    • when a relationship comes to an end

    Website: Homestart (opens in an new window)
    Website: Homestart make a referral (opens in a new window)


    Family Learning

    Family Learning courses are for parents and carers so they can support their child and family at home and  develop their own skills improving their health and wellbeing, improving their social interactions by making friends and engaging in a group, supporting them to find volunteer opportunities or  empowering them to progress to further accredited courses or into employment. Family Learning works closely with schools and communities to deliver courses that meet the needs of parents and carers. Our courses are free for anyone earning less than £17,000 per year or anyone unemployed and on benefits. Family Learning courses can be delivered in your school free of charge with no cost to the school.

    Facebook Account to follow to see new courses: @adultlearningworcestershire

    Barnardo's  - See, Hear, Respond


    The See, Hear, Respond Partnership has been created specifically to help children and young people in England who are experiencing harm and increased adversity during coronavirus, by providing support to those who are not being seen by schools or other key agencies. There is no minimum threshold for referral. We will support children from pre-birth up to 18 years of age and those with special educational needs under the age of 25.


    See, Hear, Respond will contact every referral made to us, so no child gets missed.  We’ll then find a partner best placed to support the most isolated and at risk children in your area. They’ll get help in one or more of four ways:

    • an online hub of support and information,
    • online counselling and therapy 
    • face-to-face support for those most affected and at risk of some of today’s most pertinent issues, such as criminal exploitation, and
    • helping children and young people reintegrate back into school.


    Supporting Domestic Abuse

    Henry Program

    The HENRY programme is completely FREE to join for parents and carers of children aged 0 to 5 years old. We will send you details of how to join online.


    We cover the 5 following themes across 8 weeks:

    •  Feeling more confident as a parent
    •  Physical activities for the little ones
    •  What children and the whole family eats
    •  Family lifestyle habits
    •  Enjoying life as a family


    The programme provides everything you need to help your little one get off to a great start. Each week there is a 1 hour live session and a couple of videos to watch before each session. You’ll also receive a free toolkit with lots of fantastic resources, delivered to your home. The programme is an opportunity to share ideas and experiences with other families in a safe environment!



    Sarah Whitehouse

    Parent Support Worker

    Starting Well 0-19 Wyre Forest

    Mobile: 07834788278


    Worcestershire Family Information Service (FIS)


    Worcestershire Family Information Service (FIS) advisors give impartial information on childcare, finances, parenting and education. FIS are a useful source of information for parents and professionals. They support families, children and young people aged 0-19 years of age (25 for young people with additional needs) and professionals working with these families. They can help link parents up with other organisations that might be able to help or provide the information themselves.


    Wyre Forest

    Mental Health

    CAMHS Children and Adolescent Mental Health Services provide a range of support services, with specialist mental health workers trained to work with mental health difficulties which are affecting day to day activities in children and young people across Worcestershire.
    Website: CAHMS (opens in a new window)


    CAMHS-SPA, where you can speak with a CAMHS clinician for advice. CAMHS-SPA triages all referrals and clinic appointments are made according to level of urgency and mental health need.
    Website: CHAMS-SPA (opens in a new window)
    CAMHS-SPA: 01905 768300


    Worcestershire Healthy Mind provides support to individuals aged 16 and over experiencing difficulties such as stress, anxiety, low mood and depression. This service offers a range of free confidential support including online therapy, groups and courses with the opportunity to share and learn from other people and 1.1. Healthy Minds also support individuals access resources which can complement the services they offer or may be deemed more appropriate.
    Website: Health Minds (opens in a new window)
    Telephone: 0300 3021313


    Reach 4 Wellbeing aims to promote positive wellbeing, reaching children and young people in their communities to reduce the stigma of mental health. They provide short-term group programmes for children and young people aged 5-18 experiencing mild to moderate anxiety and low mood, using cognitive behaviour therapy-based principles.
    Website: Reach 4 Wellbeing (opens in a new window)


    Relate Worcestershire

    They offer Relationship Counselling, Family Counselling, Sex Therapy and Children’s and Young People’s Counselling, Training and Education and Telephone/Webcam Counselling for children and families in need across Worcestershire.
    Website: Relate (opens in a new window)
    Telephone: 01905 28051


    Families First

    They offer support and guidance for the whole family, Families First workers can help families cope with the demands of having a partner or parent in prison.

    Examples of support may include:

    • advice and information
    • one to one support for children
    • support groups
    • signposting to other relevant services
    • finance and benefits information

    Website: Families First (opens in a new window)


    Website: Housing and care homes (Worcestershire County Council advice and guidance)


    Wyre Forest Night stop helps vulnerable young people by providing emergency accommodation homeless prevention, family mediation, life skills training and schools education.
    Website: Wyre Forest Night Stop (opens in a new window)


    It's often difficult to know what, if any, benefits you're entitled to. The Money Advice Service has a list of all the different types of benefits to help you to find out if you could be claiming something. There is also advice on what to do if your benefit changes and where to go to get help and advice about benefits.

    Website: Money Advice Service - Benefits (opens in a new window)

    The Department of Work and Pensions can also help you check if you qualify for certain benefits. It can also give you an idea of how much you may be able to get.

    Website: The Department for Work and Pensions (opens in a new window)



    Managing your money through a budget is a good way to make sure you don't go in to debt, and make your pounds go further. Put simply, a budget helps you see how much money you have coming in and how much you have to spend. The Money Advice Service has lots of advice and budget templates to help you draw up a budget that works for you.

    Website: Money Advice Service - Budgeting and managing money (opens in a new window)


    Debt and borrowing money

    It's easy to feel overwhelmed if you know you're struggling financially. There are lots of borrowing websites available now but you must be careful and make sure short-term loans don't cause you more money problems in the long run. The Money Advice Service has lots of information and advice around debt and borrowing money, including where to find free debt advisors to help you get back in control of your money.

    Website: Money Advice Service - Debt and borrowing (opens in a new window)

    Website: Citizens Advice (opens in a new window) support individuals by providing knowledge and confidence to move forward with problems they may be experiencing.

    Website: Two Pennies Money Advice (opens in a new window) offer local money advice for individuals having problems with debt in Worcestershire.
    Phone: 01905 27001

    Drugs and alcohol support

    Website: Drugs (Worcestershire County Council advice and guidance)

    Website: Alcohol (Worcestershire County Council advice and guidance)

    Cranstoun offer support for adults and young people who are using drugs and/or alcohol and who are experiencing more serious difficulties associated with using drugs and alcohol. Support is also available for individuals affected by someone else using drugs and/or alcohol


    Website: Cranstoun Worcestershire (opens in a new window)
    Telephone: 0300 303 8200

    Bereavement support

    The death of a loved one or close friend is one of the most difficult times in each of our lives. Whether this is expected, following a long term illness, or sudden and unexpected, the grieving process is deeply personal.


    Bereavement Support Worcestershire website provides information and links to organisations and services which may be able to offer support and assistance across a range of needs from practical activities to emotional support.

    North Worcestershire Bereavement Support offers bereavement support for adults in the Wyre Forest area of Worcestershire.

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